Legal

Privacy Policy

This policy explains what information Bhilai Connect collects, why we collect it, and how it is used, stored and protected when you use our mobile application.

Last updated: 30 July 2026

01 Introduction

Bhilai Connect ("we", "our", "us") operates the Bhilai Connect mobile application (the "App"), which helps users discover local places, businesses, fuel prices and news across Bhilai, Durg and nearby areas.

This Privacy Policy describes how we collect, use, disclose and safeguard your information when you use the App. By using Bhilai Connect, you agree to the collection and use of information in accordance with this policy.

02 Information We Collect

We may collect the following categories of information:

  • Account information — name, email address, if you choose to create an account.
  • Device information — device model, operating system version, unique device identifiers and mobile network information.
  • Usage data — pages viewed, listings searched, features used and time spent in the App.
  • Location data — approximate or precise location, only with your permission, described below.
  • User-submitted content — reviews, ratings, business listing requests, feedback and support messages.

03 Location Permission

With your consent, Bhilai Connect accesses your device's location to show nearby restaurants, shops, services and area-based content, and to personalise fuel price and news updates for your locality.

You can grant location access as "While using the app" or deny it entirely from your device settings. If denied, core discovery features may rely on a manually selected area instead of automatic detection.

04 Storage Permission

Storage access may be requested to let you save images, download content for offline viewing, or upload photos when submitting a business listing request or a review. We only access files you explicitly select or that the App creates on your behalf.

05 Notification Permission

With your permission, we send push notifications for local news alerts, fuel price changes, offers from verified businesses, and updates relevant to your saved favourites or selected area. You can disable notifications at any time from your device settings.

06 How We Use Information

We use the information we collect to:

  • Operate, maintain and improve the App and its features.
  • Personalise content based on your selected area and preferences.
  • Respond to support requests, business listing requests and feedback.
  • Send relevant notifications, where permitted.
  • Detect, prevent and address technical issues, fraud or misuse.
  • Comply with applicable legal obligations.

07 Third Party Services

Bhilai Connect relies on trusted third-party services to operate reliably. These providers may collect information as governed by their own privacy policies:

  • Firebase — backend infrastructure, authentication and push notifications.
  • Google Play Services — core Android functionality and app distribution.
  • Analytics — aggregated, anonymised usage statistics to help us improve the App.
  • Crash Reporting — automatic diagnostic reports when the App encounters an error, to help us fix bugs faster.
We do not sell your personal information to third parties.

08 Security

We apply industry-standard technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

09 Children's Privacy

Bhilai Connect is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10 Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, and to withdraw consent for location or notification permissions at any time. To exercise these rights, contact us using the details below.

11 Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will notify you of material changes by updating the "Last updated" date at the top of this page, and where appropriate, through an in-app notice.

12 Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please reach out: